The art of being FLEXIBLY inflexible!
This is one of the ‘super powers’ of quality facilitation.
The ability to stay on topic and achieve outcomes while allowing ’in the moment’ discussions and diversions to flow is key when creating an exceptional workshop experience.
Obviously it’s not always possible to follow every diversion or meet everyone’s specific needs, but there is always the opportunity to adjust and follow the flow.
Sounds easy, but is it?
When I first started running workshops I was overly focused on sticking to the plan and timing. The only problem is that often doesn’t allow the rich and robust conversations to flow. AND that’s usually where the GOLD is!
After realising this I then went to the other extreme, and followed the flow a little too much!
The ART, is knowing when to stick to the plan and when to go with the flow. I tend to live by the philosophy ‘plans are made to be changed’.
So what’s the secret…
Each workshop, each group, each situation are different and there is no replacement for experience. But there are a few things that can help you assess the best way forward for each workshop situation
Decide in the CONTEXT of the workshop outcomes – Ask yourself ‘Will this discussion or diversion help meet the workshop outcomes?’
If you’re not sure then ASK the group or the leader if you are running a team workshop. What do they want to do, is this important enough to adjust the workshop outcomes?
Follow your INTUITION, be guided by what feels right, and trust in your judgment.
And if you want to be FLEXIBLY inflexible when facilitating your next workshop these THREE elements are vital:
Detailed planning– by understanding the intricate detail of your workshop plan you have the power to adjust on the run. You will know which bits you can lose, shortened or adjust. When planning ensure you have considered options for short and long activities.
Reassess and adjust frequently– throughout the workshop continually reassess your timing and make adjustments. Be prepared to lose a break, reduce session times, and adjust activities. Bring a ‘can do’ mindset with you, ready to adjust as needed to meet and exceed your attendee’s expectations.
BE prepared to be vulnerable– if things aren’t going to plan or you don’t think you can cover the original objectives, then ASK the group how they would like to move forward. As a facilitator your job is to create the best outcome, that doesn’t mean you must have ALL the answers.